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WE CAN ANSWER ALL YOUR QUESTIONS

Frequently Asked
Questions

NEED SOME HELP OR
WANT TO CHAT?

OUR LISTINGS

Stephanie Daring

General

Easily find answers to the most common questions about our villas, booking process, and your stay in Croatia. Select a category below to jump directly to what interests you.

Do you rent apartments or rooms?

No, we only offer exclusive villas and boutique holiday houses across Croatia. Each property is handpicked, visited, and tested by us.

Everywhere. From Istria to Dubrovnik, from famous islands like Hvar and Brač to hidden inland gems. We personally explore the country year-round to curate the finest experiences and locations.

Our villas are rented as a whole unit, not per person. However, for larger groups, we can suggest neighboring villas or multi-property packages that work perfectly together.

Absolutely. Many of our villas are available year-round. Off-season is a wonderful time to discover Croatia in peace, and we also arrange long-term stays outside peak season.

Yes, many of our villas are pet friendly. Please let us know about your four-legged companion before booking so we can match you with the right property.

Some villas allow it — especially outside peak summer months. Please write to us with your plans, and we’ll recommend villas where events are possible.

Choosing & Booking

Who can help me choose the right villa?

We can. Since 2019, we’ve been traveling Croatia, staying in every property we list. You’ll always get first-hand advice from people who know the villas, the owners and destinations personally.

Each villa has a defined capacity (adults and children), listed clearly on the villa page. If you’re unsure, just ask us and we’ll clarify.

Prices and availability are listed on each villa’s page. Because we only offer direct booking, you’ll always receive the best price with no hidden fees.

Most villas include electricity, water, WiFi, linen, towels, and final cleaning. Some offer daily housekeeping or additional services. The details vary by villa and are always listed in the “What’s Included” section.

Sometimes, depending on the property. If required, it will be clearly stated before booking.

Your deposit is non-refundable but can be reused anytime within 3 years at the same property. If your plans change, we’ll do our best to reschedule your stay. Prices may vary depending on the new dates.

Arrival & Stay

When can I check in and check out?

Most villas offer flexible check-in and check-out, though a minimum stay may apply in peak season. The exact times are listed on each villa page. If you need early check-in or late check-out, let us know and we’ll try to arrange it.

We recommend it for most locations, as it gives you the freedom to explore Croatia at your own pace. If you prefer, we can arrange transfers, private drivers, or car rentals for you.

Before your stay, you’ll receive a detailed villa guidebook with directions. On arrival, either the property manager or a host will welcome you at the villa, show you around, and hand over the keys.

Yes. Most villas are family-friendly, and we’ll gladly recommend the ones best suited to your needs.

Yes, some of our villas are more accessible than others. Please let us know your requirements, and we’ll guide you to the right property.

During Your Stay

Will the villa look like the photos?

Yes. We personally visit and photograph every property to ensure that what you see is what you get — no surprises, no stock images.

Simply contact us or the property manager, and assistance will be arranged immediately.

Yes. From private chefs and grocery stocking to boat tours, transfers, and guided excursions — just let us know when booking, and we’ll take care of everything.

Your satisfaction is our top priority. If anything is not as expected, please let us know right away. We’ll resolve it as quickly as possible.